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Technical Service and Support

Technical Service/Support Plans

Elevate your operations with our comprehensive maintenance service, designed to provide seamless, remote support for all your critical IT and technical needs. Our service covers everything from optimizing Information Technology, Information Security, and Information Systems to robust Technical Administration. With our flexible service plans, you can allocate time toward essential tasks like technical and desktop support, employee training, software management, and strategic technical consulting.

By partnering with us, you’ll ensure uninterrupted productivity and access to expert guidance whenever you need it. Secure your retainer today to take the next step that powers your business forward.

Choose Your Plan

Already have a maintenance plan?

Submit your Technical Support Request by clicking here.

Choose Your Technical Service Maintenance Plan

Arbitrary Technical Services with Competitive Rates and Attractive Offers to match!

Although our base rate is very competitive with other managed service providers, you may want to consider one of our money saving technical service plans below.

Retainer Plan Coverage Information

These plans cover remote technical services to support the technical operations of your existing applications or core operations covering the Information Technology, Information Security, Information Systems and Technical Administration. You may also use service plan time allocation to cover technical/desktop support questions, training, general computer support, and technical consulting. The plans below are based on a per technician basis, meaning, if your overall maintenance and support needs require more than one technician, the plan you choose would be multiplied by the number of technicians needed.

For support, you have the option of either choosing a per usage option or monthly plan below. For questions relating to programming and development, please contact us at 972-559-4WEB (4932).

Choose your plan from the available options below.


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Pay As You Go Plans:
Base Rate: $150.00/hour

$713.00 Per Use
 
P.A.Y.G. | 5-Hour Service Retainer
Number of Techs:
5-hour block advance rate per tech.
$1425.00 Per Use
 
P.A.Y.G. | 10-Hour Service Retainer
Number of Techs:
10-hour block advance rate per tech.
$2700.00 Per Use
 
P.A.Y.G. | 20-Hour Service Retainer
Number of Techs:
20-hour block advance rate per tech.
$4050.00 Per Use
 
P.A.Y.G. | 30-Hour Service Retainer
Number of Techs:
30-hour block advance rate per tech.
$5100.00 Per Use
 
P.A.Y.G. | 40-Hour Service Retainer
Number of Techs:
40-hour block advance rate per tech.
$7650.00 Per Use
 
P.A.Y.G. | 60-Hour Service Retainer
Number of Techs:
60-hour block advance rate per tech.
$9600.00 Per Use
 
P.A.Y.G. | 80-Hour Service Retainer
Number of Techs:
80-hour block advance rate per tech.
$12000.00 Per Use
 
P.A.Y.G. | 100-Hour Service Retainer
Number of Techs:
100-hour block advance rate per tech.
$13500.00 Per Use
 
P.A.Y.G. | 120-Hour Service Retainer
Number of Techs:
120-hour block advance rate per tech.
$15750.00 Per Use
 
P.A.Y.G. | 140-Hour Service Retainer
Number of Techs:
140-hour block advance rate per tech.
$18000.00 Per Use
 
P.A.Y.G. | 160-Hour Service Retainer
Number of Techs:
160-hour block advance rate per tech.

Monthly Retainer Plans:
Base Rate: $135.00/hour

$574.00 per month
 
WCM05 - 5 Hour Monthly Retainer
Number of Techs: Up to 5 hours, $115.00/hour per tech thereafter.
You will be billed for overages.
$1148.00 per month
 
WCM10 - 10 Hour Monthly Retainer
Number of Techs: Up to 10 hours, $115.00/hour per tech thereafter.
You will be billed for overages.
$2160.00 per month
 
WCM20 - 20 Hour Monthly Retainer
Number of Techs: Up to 20 hours, $108.00/hour per tech thereafter.
You will be billed for overages.
$3240.00 per month
 
WCM30 - 30 Hour Monthly Retainer
Number of Techs: Up to 30 hours, $108.00/hour per tech thereafter.
You will be billed for overages.
$4050.00 per month
 
WCM40 - 40 Hour Monthly Retainer
Number of Techs: Up to 40 hours, $101.00/hour per tech thereafter.
You will be billed for overages.
$6075.00 per month
 
WCM60 - 60 Hour Monthly Retainer
Number of Techs: Up to 60 hours, $101.00/hour per tech thereafter.
You will be billed for overages.
$7560.00 per month
 
WCM80 - 80 Hour Monthly Retainer
Number of Techs: Up to 80 hours, $95.00/hour per tech thereafter.
You will be billed for overages.
$9450.00 per month
 
WCM100 - 100 Hour Monthly Retainer
Number of Techs: Up to 100 hours, $95.00/hour per tech thereafter.
You will be billed for overages.
$10530.00 per month
 
WCM120 - 120 Hour Monthly Retainer
Number of Techs: Up to 120 hours, $88.00/hour per tech thereafter.
You will be billed for overages.
$12285.00 per month
 
WCM140 - 140 Hour Monthly Retainer
Number of Techs: Up to 140 hours, $88.00/hour per tech thereafter.
You will be billed for overages.
$14040.00 per month
 
WCM160 - 160 Hour Monthly Retainer
Number of Techs: Up to 160 hours, $88.00/hour per tech thereafter.
You will be billed for overages.

All available service retainer options:

Website Maintenance

For text, image, and graphic updates as they relate to the content of your existing website project.

App Development

For core programming, coding, and development as they relate to your existing web app.

Technical Service

For managed services, training, and support covering your existing IT operations.

Have questions?  Speak to a professional.

GIVE US A CALL!
972-559-4932