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KESHANDE Technology Help Desk Support

Alternative Update Request

Client Help Desk Portal for Technical Support, Updates, Maintenance, and Management:

Is this an URGENT REQUEST?

Sometimes, you find yourself in a situation where you need immediate assistance of an urgent nature. This is where our URGENT REQUEST service comes it.

You may place your URGENT REQUEST below.

To place your URGENT REQUEST, select the option below to get started. You will be redirected to the payment page to checkout and pay the initial retainer for your urgent request. After confirmation of your payment, you will be redirected back to the Urgent Request Form to submit your maintenance request.

Clicking here will redirect you to the payment page to pay the initial retainer for your urgent request. After confirmation of your payment, you will be redirected back to the Urgent Request Form to submit your maintenance request.
URGENT REQUEST (2 to 12 Hour Response - Requires $450.00 Retainer)
Please Note: The minimum initial retainer of $450.00 is required Per Request.
Urgent requests are billed per submission and cover maintenance up to 2 hours for the initial retainer, then $125/hour, up to 10 hours. You will be billed for any work in excess of 2 hours per request submitted.

 

For additional web application programming and development options, please contact us at 972-559-4WEB (4932).

Please login or create an account to access the Client Support Portal.

Would you prefer to submit a website update request without creating a help desk ticket?

Submit A Ticketless Request
Help Desk Ticket Request

Alternative Form-Based Website Update/Maintenance Request:

If you would rather send a website content update request using a form, you may proceed with the process below.

Maintenance Plan Coverage Information

Maintenance request service time covers text, image and graphic updates as they relate to the content of your existing Website. You may also use service plan time allocation to cover consultation, marketing services (such as SEO), or web media management.

Advanced web pages, interactive design modules, rich media, and application programming interfaces are not included. For additional web application programming and development options, please contact us at 972-559-4WEB (4932).

Maintenance Request Priority

Do you currently have a maintenance plan with us?

Yes
No
If you have already paid for a maintenance plan and have time remaining for use, choose Yes. If not, choose No to be taken to our maintenance information page to choose your plan.
 

Please fill in the form below to submit your maintenance request.

Requested By: (Required)
Company Name:
Email Address: (Required)
Contact Phone: (Required)
   
Website URL: (Required)
Web Page: (Required)
Section:
   
Add Content: (Required)
Click here if not applicable.
Replace Existing Content? (Required)
Yes - Replace No, Just Add
 
Additional Notes, Login Information or Instructions:
(Be sure to include detailed instructions.)
Remove Content: (Required)
Click here if not applicable.

Do you need to upload files for this request?

Confirmation Code
Enter Code

Submit Update Request: